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Buying from us: UK customers
Same Day Despatch:
Order before 12 noon on a weekday - and we can usually despatch your order the same day (subject to stock).
If, exceptionally, items are out of stock, we will tell you the expected delivery time - and you may cancel or amend your order.
Next Day Delivery - and choose the service that's best for you!
All orders are despatched for delivery the next day (weekdays only - not at the weekend, or Bank Holidays).
Depending on your order, you can choose between Royal Mail 1st class post, Royal Mail Special Delivery before 1pm, courier delivery (next day guaranteed), courier delivery guaranteed next day before 12 noon.
Delivery options and charges are subject to location. For full details:
- for England & Wales, Isle of Wight, Scotland (excluding Highlands & Islands) - click here
- for Isle of Man, Isles of Scilly, Northern Ireland, Scottish Highlands and Islands - click here
Making your order
Online: Ordering online from our website is safe and secure. To find out more about
- shopping online - click here
- security of online credit and debit card transactions - click here
- paying for online orders by cheque/PO or BACS - click here
By Phone: Call us free* on 0800 881 8822 weekdays 0830-1730 - and pay by credit or debit card; cheque/PO or BACS; or payment on invoice
* Free from UK landlines. If you are unable to use our freephone number, call 01476 879078 instead
Payment on Invoice:
Available for organisations such as registered charities, churches, schools and statutory authorities - for more information, click here
30 days returns guarantee
We offer a 30 days returns guarantee in addition to your statutory rights. For more information, click here