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PRIVACY POLICY

Charnwood Catalogue are committed to protecting the privacy of anyone using our site and the confidentiality of any information that you provide to us. The purpose of this statement is to set out how we use any personal information that we may obtain from you.

Data Protection Act 1988

We comply with the Data Protection Act 1988 in all our dealings with your personal data.

Use and collection of personal information

You can visit our website without telling us who you are and without revealing any information about yourself. You do not have to create an account to browse our website.

If you shop on-line, or for other reasons create an account, your contact information is stored securely. You may amend that information at any time by logging in to your account. If you would like to delete your online account, please contact us

We will use the information you provide for the purposes of processing orders, keeping accounts, and other administrative functions. We do not use your personal information to send you promotional or marketing material UNLESS you have ticked the box in your account details asking to receive such material. You may cancel that request at any time by logging into your account.

Charnwood Catalogue will never pass your personal data to anyone else, other than for the purposes we have explained above. If, however, this business is sold or integrated with another business, your details will be passed on to the new owners of the business.

You have the right to see personal data (as defined under the Data Protection Act) that we keep about you upon receipt of a written request and payment of a fee of £10. Any request should be sent to: Jean Conway, Crafts, Data Controller, Charnwood Catalogue, Reading Cottage, Main Street, Woolsthorpe, Grantham, NG32 1LX

Credit and debit card details

When you buy on-line, the secure payment gateway on which you enter your card details is with SecPay who process all credit and debit card transactions for Charnwood Catalogue. SecPay have been fully and independently audited as meeting the highest standards of the Payment Processing Industry; and are Level 1 compliant with the Payment Card Industry (PCI) Data Security Standard (DSS). Charnwood Catalogue do NOT hold your credit or debit card details on our databases.

Cookies

Our website uses "cookies" (small information files sent out automatically by the website and stored in your computer) to identify your computer, and keep track of your shopping cart. These cookies do not contain confidential information such as your home address, telephone number or credit/debit card details. We do not exchange cookies with any third party websites or external data suppliers, nor do we disclose to any third parties any information about you that we gather using cookies. You may adjust your computer to disable cookies, but if you do so, you will be unable to buy online from this shop.

Copyright

We ask you to respect the copyright of this website. You may download or print pages, or parts of pages, only for your personal use as a customer. You may not otherwise download any part of this website without our express permission.

Links to Third Party Sites

Our website contains links to other sites. We are not responsible for the privacy practices or the content of such websites.